ONLINE LITIGATION RESOLUTION

In the event of a legal dispute, the consumer may use an Alternative Dispute Resolution Entity.

Alternative Dispute Resolution Entities, in accordance with law no. 144/2015, from September 8th:

ARBITRATION CENTERS OF GENERIC COMPETENCE

National Center for Information and Arbitration of Consumer Conflicts
It operates throughout the national territory, in areas not covered by another arbitration centers with regional jurisdiction.
Address:
Faculdade de Direito da Universidade Nova de Lisboa
Campus de Campolide
1099-032 Lisboa
Tel.: 213 847 484
E-mail: cniacc@fd.unl.pt
Web: www.arbitragemdeconsumo.org

Lisbon’s Center for Aribitration of Consumer Conflicts
Geographical area covered: Contracts established in Lisbon’s Metropolitan Area, Alcochete, Almada, Amadora, Azambuja, Barreiro, Cascais, Lisboa, Loures, Mafra, Moita, Montijo, Odivelas, Oeiras, Palmela, Seixal, Sesimbra, Setúbal, Sintra e Vila Franca de Xira.
Address:
Rua dos Douradores, 116, 2º – 1100-207 LISBOA
Tel: 218 807 030
E-mail: juridico@centroarbitragemlisboa.pt / director@centroarbitragemlisboa.pt
Web: www.centroarbitragemlisboa.pt

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